last updated: 22 April 2021
In these Z Business Terms and Conditions, unless the context requires otherwise:
The words "we", "our" and "us" means Z Energy Limited and the words "you" and "your" means the Z Business Customer.
Account Fee means the base fee charged for your use of Z Business, as advised by us from time to time.
Authorised Person means a person to whom a Z Business Card is issued or who is otherwise authorised to use that Z Business Card.
Card Fee is the fee, if any, charged for each Z Business Card, as advised by us from time to time.
Card Limit means a limit, imposed by the Z Business Customer (or by us), on the value of the Products which may be purchased per day or per month using a Z Business Card.
Cardholder means the person presenting the Z Business Card at the point of purchase.
Credit Limit means any limit that may be imposed by us from time to time on the value of the Products which may be purchased using Z Business.
GST means goods and services tax payable under the Goods and Services Tax Act 1985.
Management Controls means compulsory PIN entry and/or compulsory odometer entry.
PIN means personal identification number.
Postal Invoicing Fee is the fee, if any, charged to cover the costs of printing and postage if you choose to receive invoices via post (rather than via email), as advised by us from time to time.
Product Restriction means a limit or restriction, imposed by the Z Business Customer (or by us), on the type of Products which may be purchased using a Z Business Card.
Products means fuel products and other goods sold by a Z Business Merchant.
Terms and Conditions (or "Terms") means these Z Business Terms and Conditions, together with any terms offered by us and accepted by you at the time of your application to use Z Business (whether by online application, paper application form, or otherwise), any other applicable terms on our website (z.co.nz), and any amendment of, or addition to, any of those terms pursuant to clause 19 of these Terms.
Working Day means any day (other than a Saturday or Sunday) on which the banks are open for business in Wellington.
Z Business means our suite of products, services, and experiences for business customers, made available under the name "Z Business" and/or "Z for Business".
Z Business Card means a card issued by us from time to time which is to be used to purchase Products under these Terms.
Z Business Customer means the applicable company, registered charity or person(s) with whom we have agreed to provide access to Z Business.
Z Business Merchant means any outlet where we have authorised use of the Z Business Card.
If the direct debit we initiate on your bank account is dishonoured we may re-present the direct debit initiated on your bank account.
In addition to our rights under clauses 11 and 12, if you do not pay an invoice when due, you agree that we may:
If we credit your Z Business account in connection with a promotion or other special offer, this credit may only be used to purchase the Products. If your Z Business Card is cancelled or suspended, or your use of, or right to use, Z Business is terminated in accordance with clause 8 and any such credit remains in your Z Business account at that time, this amount will not be paid out to you in cash.
Unless and except to the extent otherwise agreed between us and you in writing, you must not:
We are not responsible for any loss or inconvenience which may be caused if we or any Z Business Merchant are/is unable to supply your requirements for Products at any particular time or place.
We may change, delete, or supplement these Terms and/or any offer associated with your use of Z Business from time to time by giving you written notice or by publishing the changes on our website (z.co.nz).
If there is any change to any bank account upon which a direct debit authority is held by us, you must give us not less than five Working Days’ notice by phoning 0800 ZENERGY (0800 936 374) or emailing email@example.com and arrange for a new direct debit authority with us before your next payment due date if so required.
Where you give notice to us under these Terms, you must give notice either by phoning 0800 ZENERGY (0800 936 374) or emailing firstname.lastname@example.org or, if you have login access to our “Z Business Online” website service, through Z Business Online. The notice shall not be effective until we receive it.
Z Business is generally only available to businesses for business purposes. If your use of Z Business pursuant to these Terms is for the purposes of a business, you acknowledge and agree that the provisions of the Consumer Guarantees Act 1993 do not apply.
and you indemnify us in relation to any such amounts that become due and all and any costs which we incur in recovering or seeking to recover the same from you.
You consent to receiving:
You agree to be bound by any agreement reached through electronic communications in terms of the Contract and Commercial Law Act 2017.
If you have a complaint regarding our financial services and you are not satisfied with the outcome of our investigation into your complaint, you may refer your complaint to Financial Dispute Resolution (fdr.org.nz). Financial Dispute Resolution is an independent organisation and their services are available to Z’s customers free of charge.