Fly Buys Collection Terms and Conditions

Retail customer terms and conditions for collecting Fly Buys points (effective from 16 April 2019):

  1. You will collect 1 standard point each time you fill up with 20 litres of fuel (petrol and diesel) purchased over one or more transactions and swipe your Fly Buys card. Fuel purchases by all cardholders on your Fly Buys account are added together.
  2. We will keep track of your fuel purchases, and we will keep any fuel purchased towards your next point for 12 months.
  3. We may offer Bonus Points on items in store, and these items and/or the number of points may change at any time without notice.
  4. We may also make limited time Bonus Point offers direct to selected Fly Buys members at our discretion.
  5. You will collect points when you use a Z Gift Card to pay for qualifying items, but not when you purchase the Gift Card.
  6. Fly Buys points are not applicable to cash withdrawn as part of an EFTPOS transaction.
  7. Fly Buys Points are not collected at businesses which are located with a Z service station but are run independently of Z.
  8. Customers who redeem Fuelup vouchers will continue to be able to collect Fly Buys points on eligible purchases at Z service stations.

Commercial customer terms and conditions for collecting Fly Buys (effective from 8 July 2019):

Z Business Card and Fly Buys points
  1. Z Business Plus customers (and certain other Z Business Card customers) (Eligible Z Business Customers) are eligible to collect Airpoints Dollars™ or Fly Buys points on fuel purchased at a Z service station or a Caltex service station.
  2. To earn loyalty rewards, Eligible Z Business Customers must register either an Airpoints card number or a Fly Buys card number on their Z Business account at the time of signing up for the account, or at any time after sign-up by contacting our call centre.
  3. Eligible Z Business Customers that have registered a Fly Buys card number on their Z Business Account can collect Fly Buys points at a rate of 1 Fly Buys point for each 20 litres of fuel purchased using a Z Business Card at a Z service station or a Caltex service station.
  4. Fly Buys points are calculated on the total volume of fuel purchased using a Z Business Card at Z and Caltex service stations.
  5. Any fuel purchased in a calendar month that does not contribute towards a Fly Buys point in that month will be rolled over and will be added to the next calendar month’s fuel purchases for the purpose of calculating Fly Buys points in that next calendar month. We will roll over fuel purchases for a maximum of twelve months from the date of purchase.
  6. Within 10 working days of the end of a calendar month, Fly Buys points earned during the calendar month will be loaded against whichever Fly Buys membership number is registered to your Z Business account on the last day of the calendar month.
  7. We may also make limited time Bonus Point offers direct to selected Fly Buys members at our discretion.
Z Card and Fly Buys points
  1. Certain Z Cards (see above for Z Business Cards) are eligible to collect Airpoints Dollars™ or Fly Buys points. Eligible customers must choose between either Fly Buys or Airpoints™, and register the card number for their chosen rewards programme on the account.
  2. Points are calculated on total fuel purchases at Z service stations at the end of the calendar month and allocated to the Fly Buys number listed on the account on the last day of the month. The ability to earn points on other Z Card fuel purchases is by negotiation.
  3. Fly Buys points will be loaded on the Fuel Card account within 10 working days.
  4. Eligible Z Card customers (see above for Z Business Cards) collect Fly Buys at a rate of 1 Fly Buys point for each complete $50 (GST inclusive) spent on eligible fuel purchases made with the Card during the calendar month.
  5. We may also make limited time Bonus Point offers direct to selected Fly Buys members at our discretion.
Z Aviation Card and Fly Buys points at Z air stops
  1. Z Aviation Cards (including Z Business Aviation Cards) are eligible to collect Fly Buys points (or Airpoints Dollars). Eligible customers must choose between either Fly Buys or Airpoints, and register the card number for their chosen rewards programme on the account.
  2. You will collect Fly Buys point each time you purchase Avgas or Jet A-1 and use your Z Aviation Card at a Z air stop, at a rate of 1 Fly Buys point for each 20 litres of fuel purchased.
  3. Any fuel purchased in a calendar month that does not contribute towards a Fly Buys point in that month will be rolled over and will be added to the next calendar month’s fuel purchases for the purpose of calculating Fly Buys points in that next calendar month. We will roll over fuel purchases for a maximum of twelve months from the date of purchase.
  4. After each transaction, points will be allocated to the Fly Buys number listed on the account.
  5. We may also make limited time Fly Buys points offers direct to selected Fly Buys members at our discretion.